1. Information We Collect
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Account Information: Login credentials, order history, wishlist, and saved preferences.
Device & Usage Data: IP address, browser type, operating system, and browsing behavior on our site.
Cookies & Tracking Data: Information to improve your shopping experience and website functionality.
2. How We Use Your Information
Process and deliver your orders.
Provide customer support and respond to your inquiries.
Send order updates, promotional offers, and newsletters (only if you subscribe).
Improve our website, services, and product offerings.
Ensure secure transactions and protect against fraudulent activities.
3. Sharing of Information
Service Providers: Delivery partners, payment gateways, and technical support providers.
Legal Authorities: If required by law, regulation, or legal process.
4. Cookies & Tracking Technologies
Remembering your preferences and login details.
Analyzing site traffic and performance.
Personalizing offers and product recommendations.
5. Data Security
We implement strict security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted and processed securely through trusted gateways.
6. Your Rights
Products can be returned or exchanged as per our Return & Refund Policy.
Items must be unused, undamaged, and returned in original packaging.
Refunds will be processed within a specified time after quality checks.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
9. Contact Us
support@buyhive.com
BUYHIVE Customer Support Team
